FAQ
A: Here are the top six reasons you should purchase from us:
1.) We are A+ rated by the Better Business Bureau, and have a 4.9 out of 5.0 customer review rating on the BBB website.
2.) Our prices are the absolute lowest in the reptile industry.
3.) Our customer service response times are without question the best in the reptile industry.
4.) We offer a conditional live arrival and seven day guarantee on all animals.
5.) We plant one native tree on Madagascar for each and every order placed.
6.) Our website is 100% verified and secure with state-of-the-art SSL encrypting technology, malware protection, and anti-virus, so payments and browsing are both extremely safe.
A: Yes, we have written care sheets and articles for a variety of reptiles and amphibians. Currently, we have the following available:
Just ask for your choice
Black Roughneck Monitor care sheet
Children's Python care sheet
Sudan Plated lizard care sheet
Green iguana care sheet
Leopard gecko care sheet
Green anole care sheet
Fire Bellied toad care sheet
Pacman frog care sheet
Axolotl care sheet
Box turtle care sheet
Chameleon care sheet
How to tame a lizard
What do turtles eat?
IF I ORDER TODAY, WHEN WILL MY ANIMAL(S) ARRIVE?
We have a page that details our shipping policy. And only priority shipping can be done samw day with a higher fee
WHAT PAYMENT TYPES DO YOU ACCEPT?
We accept Visa, Mastercard, Discover, Paypal,Bank Transfer ans BitCoin. If you would prefer to mail a money order, you can mail it to the address listed above. We also accept purchase orders from colleges and universities.
HOW DO I KNOW MY CREDIT CARD INFORMATION IS PROTECTED?
Our payment processor uses state-of-the-art SSL (Secure Socket Layer) technology to make certain your personal information is 100% secure. Our site is tested daily by remote security technology software. Also we accept
WHY CAN'T YOU GUARANTEE THE SEX OF THE ANIMAL(S)?
Babies are usually impossible to sex accurately (with the exception of snakes). Determining the gender of juvenile animals is at times difficult, but not impossible. Adult animals are much easier to delineate, but still not 100% (again, with the exception of snakes). We have experts making the call, but we still cannot absolutely guarantee the results.
IS THE ANIMAL IN THE PICTURE THE ACTUAL ANIMAL I WILL RECEIVE?
No, the pictures on this website are purely representative of the species you are purchasing. Our inventory of reptiles, amphibians, and invertebrates changes too quickly to allow us the opportunity to take individual pictures and update the website.